I would not say that * has been "taken out of the realm of reasonable CC solutions", luckily there are still a lot of ways to configure * to meet the most diverse needs, but it's surely a fact that a very convenient and used approach being deprecated will be an annoyance for CC designers and will confuse the novice users. I am sure the developers who took this decision had the best intentions and the soundest reasons, but the result is IMHO a bit of unnecessary complexity. I happen to look everyday at a lot of queue_log files from a lot of different CCs, and I'd say that 90% of non-TrixBox users use Agentcallbacklogin as of today.
l.
On Wed, 20 Dec 2006 22:54:16 +0100, Jordan Novak <[EMAIL PROTECTED]> wrote:
I agree with these fella's, this is a piss poor way of fixing it. I only know of one call center that used static agents, mostly because they were sold a peice of crap and they had no idea how to use it the other way. I think you will find the majority of call centers are callback centers. This decision has taken Asterisk out of the realm of providing reasonable call center solutions. VIVA ZAPATA!!! Let's start a revolution!
-- Loway Research - Home of QueueMetrics http://queuemetrics.loway.it _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
