I've noticed that some products, like Fonality's HUD, allow live monitoring of a VoIP call (not just Zap Barge). The Asterisk {client | manager} command set only seems to allow recording to a file without the use of a meetme room. Does anyone have a good solution for this?

What I'd like to implement, ideally, is that once an incoming call is transferred to a particular operator, the system also calls a manager who can monitor silently.

Any help is much appreciated!

Yaakov

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Yaakov Menken
Capalon Communications, Inc.
Ask us about Voice over IP for Business!

http://www.capalon.com
888-CAPALON (227-2566)
410-358-9800 x120
410-510-1053 fax
443-413-1042 cell
[EMAIL PROTECTED]
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