Hi, When a call is made to a queue and picked up by agents at least 2 CDR entries are made, one from local to the agent's (sip) phone, and from incoming line to Agent. There are other entries generated when other conditions happen, like agent do not pickup phones and so on.
Going through the cdr entries, there seems to be no common filelds by which all entries belonging to a single call can be picked up, so how can I extract all entries belonging to a single call, say if I have the CDR in a database. raj _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
