|
Hi, I’m sure
some else has been facing this problem. I want to record all the call coming in
my queue. I want this format: YYYYMMDD-HHMMSS-AgentID-CallerId - UniqueID. I’m
using the monitor feature inside the queue.conf. I can’t use the
agents.conf monitor features because I’m using dynamic agent
(addqueuemember) The problem I’m facing is that I
can change the filename before the call enters the queue but at this step, I
don’t know which agent will get the call. Curent dialplan : exten =>
s,n,Set(MONITOR_FILENAME=/var/spool/asterisk/monitor/${TIMESTAMP:0:4}/${TIMESTAMP:4:2}/${TIMESTAMP}-${CALLERIDNUM}-${UNIQUEID}) exten =>
s,n,Playback(recording) exten => s,n,Queue(myJavaClub,t,,,300) Anyone could help? David |
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