The attendant attempts an attended call transfer (all phones are IP501).
The attendant pushes "hold", "transfer", dials the extension and
announces the call. When the attendant pushes "transfer" the second
time, the original call is lost.
The reason this is a big problem is that the PRI channel for the call
remains busy. Subsequent inbound calls on that channel are rejected.
Asterisk 1.2.12.1, Polycom SIP 1.6.6.
Has anyone seen this? Thanks.
--
Michael Welter
Telecom Matters Corp.
Denver, Colorado US
+1.303.414.4980
[EMAIL PROTECTED]
www.TelecomMatters.net
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