> -----Original Message----- > From: Douglas Garstang > Sent: Friday, September 29, 2006 4:25 PM > To: 'Asterisk Users Mailing List - Non-Commercial Discussion' > Subject: RE: [asterisk-users] Queue AddQueueMember() > > > > -----Original Message----- > > From: BJ Weschke [mailto:[EMAIL PROTECTED] > > Sent: Thursday, September 28, 2006 2:26 PM > > To: Asterisk Users Mailing List - Non-Commercial Discussion > > Subject: Re: [asterisk-users] Queue AddQueueMember() > > > > > > On 9/28/06, Douglas Garstang <[EMAIL PROTECTED]> wrote: > > > All, > > > > > > I've recently been told that the AgentCallBacklogin() > > application is buggy, and I should not use it. Apparently I > > should use AddQueueMember() instead. I see though that > > AddQueueMember() does not take the location to call back as > > an argument. > > > > > > We have remote agents that are available via PSTN access > > only. With AgentCallBackLogin() they can enter their PSTN > > phone number, and Asterisk will call them back at that number > > when they get a queue call. Can AddQueueMember() do that? > > > > > > Is AgentCallBackLogin() going to be deprecated at some > > point? Will AddQueueMember() be improved to match the call > > back functionality of AgentCallBackLogin()? > > > > AgentCallBackLogin() is deprecated beginning with 1.4. You can use > > AddQueueMember() in combination with the Local/ channel to do what > > you're looking to do above. > > The queue function AgentCallBackLogin() would take the name > of an agent as an argument, and would log that agent into the > queue they where associated with. We programmed our > appearances on our Polycom phones to have a different > appearance for each queue, and we'd send the caller id of the > appearance as the name of the agent, thereby removing the > need for the agent to enter their agent number. > > I see though that the AddQueueMember() function requires a > queue name as an argument. That makes the dialplan logic more > complex as we somehow have to magically send the queue name > that this agent belongs to from the phone to the dialplan.
I was really hoping for a response to this as I believe removing AgentCallbackLogin() is a -LOSS- of functionality! Doug. _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
