BJ Weschke wrote:
On 8/20/06, Mario <[EMAIL PROTECTED]> wrote:
How can I find out, which queue member did answer a given call?
I wish, from within my dialplan (extensions.conf) to write a record
tying a given incoming call to the (possible) answering queue member.
However, I can't find any easy way to get that info, if not
using/intercepting AMI (not that easy through extensions.conf) or
perhaps extending the Queue app.
Am I missing some important point about the Queue app? I'm really
surprised that there isn't a "more natural" way of such a (apparently)
simple task as retrieving the answering member of a Queue.
Thanks to anyone who might help.
This information is already available via the queue_log
Thanks, that might help but it is not what I'm looking for. It won't
solve my problem.
What I want, from withing my AGI, is to take a specific action depending
on who did answer the call. It wouldn't be much feasible to backward
read the queue_log file to discover who answered the call, right? It
probably would be a quite CPU intensive task.
Any other idea on how to better solve my problem? Any undocumented
Asterisk Variable for that?
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