I've enabled call
waiting on all my lines. I've setup a queue, and added agents, either as static,
or dynamically using (queue#)*.
When I call the
queue with 2 extensions, only one rings thru until the other answers. In fact,
if I look at the CLI, it doesn't even process the 2nd caller until the first one
is answered.
I can use 2
extensions and call a single # and see both lines show up no
problem.
If I setup a ring
group with 2 extensions, and call it, this also works fine and my Cisco 7960
displays both callers.
The only time I see
2 lines ring thru the Queue is when I answer one, then the other appears as it
should.
If this is 'how it
should work' my next question is can I somehow make ring groups members
dynamically log in and log out?
My queue.conf is as
followed:
[1080]
wrapuptime=0
timeout=30
strategy=ringall
retry=5
queue-youarenext=
queue-thereare=
queue-thankyou=queue-thankyou
queue-callswaiting=
music=default
monitor-join=yes
monitor-format=
member=Local/[EMAIL PROTECTED],0
member=Local/[EMAIL PROTECTED],0
maxlen=0
leavewhenempty=yes
joinempty=No
context=
announce-holdtime=no
announce-frequency=0
wrapuptime=0
timeout=30
strategy=ringall
retry=5
queue-youarenext=
queue-thereare=
queue-thankyou=queue-thankyou
queue-callswaiting=
music=default
monitor-join=yes
monitor-format=
member=Local/[EMAIL PROTECTED],0
member=Local/[EMAIL PROTECTED],0
maxlen=0
leavewhenempty=yes
joinempty=No
context=
announce-holdtime=no
announce-frequency=0
Thanks in
advance!
Keith
Herrington
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