Greets all,
I have an issue with calls hanging up when someone is on hold or a line
is ringing. Here is the scenario
1) Call comes in "Welcome to company foo.... Let me transfer you to Mr. X"
2) Receptionist places call on hold... Calls Mr X to see if he will take
that call...
When the receptionist goes to either transfer that call, or replay Mr. X
is unavailable, that call is lost.
I also am having an issue with 3 Way calling:
1) Call comes in "Welcome to company foo... Let me transfer you to Mr. X"
2) Receptionist makes a direct transfer... (SNOM 360's) presses transfer
button with caller on the line...
As soon as the receptionist hits the X after she has made the transfer,
Mr. X and caller are also disconnected.
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