A number of people have talking about providing open CSTA support, but
I've never seen anything happen. I might be a key to allowing a lot of
existing applications to make use of open source telephony solutions
like Asterisk.
Steve
My knowledge of CSTA is :
- the document describing CSTA is "one thousand pages thick",
- CTSA is mostly used to build large call center ACDs for which previous proprietary interfaces could not protect customers investment.
Though Asterisk Gateway or Management Interface are not approved standards, both rely on widely known
tools (stdin, stdout, ...) so that, for investment protection, Asterisk seems on par to CSTA-compliant PBX.
So my question is, do you have anything in mind that could be done with CSTA and not done with AGI or AMI ?
Regards
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