Andres wrote:
Douglas Garstang wrote:
I have dialled into a Queue, and an agent has answered the call with
AgentcallbackLogin().
The agent hits #1, to transfer the call. Asterisk responds with
'Transfer', followed by dial tone.
As soon as I enter a digit, Asterisk responds with 'I am sorry. That
is not a valid extension'
This is working for regular user-user dialling, not going through
Queues. The queue app has Tt passed to it.
You have to figure out what context the transfer is trying to use. In
your case, the context does not have the extension your are dialing.
First look at what context the agent is in, maybe thats the one being
used.
... and when you find the correct context (a 'set verbose 99' before
attempting the transfer should help you track it down - if it doesn't
show you anything in the console, check the logs), you'll need to tell
it what the correct context is.
You do this by setting the TRANSFER_CONTEXT channel variable before
going into the queue, eg.
[somequeue]
exten => s,1,Set(__TRANSFER_CONTEXT=from-internal)
exten => s,n,Queue(foo,rt)
(Whether the '__' prefix to make the variable inheritable is required
will depend on your dialplan, but it Works For Me(tm).)
Cheers,
Nic.
--
Nic Bellamy,
Head Of Engineering, Vadacom Ltd - http://www.vadacom.co.nz/
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