> > I get annoyed Stephen when Digium goes around calling Asterisk > 'enterprise grade', which in my opinion it really isn't. I'd consider > distributed ACD queues to be a requirement for an enterprise grade > product, but it's becoming apparent that there is no mechanism for > implementing this. I'm being told that DUNDi isn't the right man for the > job. > > I'd suggest you ask Digium for your money back. > > Leif.
Question: isn't there a bigger picture issue here? I've seen a lot of bashing going on in this thread but not very much useful dialogue. (Doug bashing DUNDi and Digium, other people bashing Doug for his "annoying" posts, etc.) Whether or not we like or dislike Doug's tone is, IMHO, irrelevant. How about we tackle the REAL questions: If DUNDi isn't the answer, what is? Is Asterisk even capable of doing what Doug needs, namely, distributed ACD queues? If so, how? If not, why? Is it even feasible to try to do it? Will it require an Asterisk add-on, or can the core be modified to do this? (This leads to the question for the dev list...) These questions, of course, lead to other questions: If * can be programmed to do distributed ACD queues, does that mean there are other features that might benefit from a "distributed" model? Etc., etc. I'm just throwing out ideas because maybe one of these ideas can turned into a killer app, just like Asterisk itself. Just think of the advantage you would have if you wanted to sell Asterisk against one of the big boys. How much would a fully redundant, HA Asterisk system cost compared to the same thing by Cisco, Avaya, Nortel, NEC... You get the idea. The moral of this post: a little good-natured bashing is just fine, but let's not lose sight of the ultimate goal, which is to keep making Asterisk a better product. -MC _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
