We had not used these phones before, which I will admit was my first mistake.  However, I did do research online to see what other peoples experiences were but the major problems with the phone started surfacing online almost immediately after we installed them.  Before that, there were the usual like them/don't like them posts.  But there was nothing about the multitude of problems, serious problems.  The only issue that I knew about when we got them was the speakerphone problem which required a (beta) firmware upgrade to resolve, didn't know it was "beta" until after we got them.  In fact their firmware is still stored in a BETATEST folder to this day... which really gives me a warm fuzzy feeling.

Erick

 
On 6/6/06, Eric ManxPower Wieling <[EMAIL PROTECTED]> wrote:
Erick Baum wrote:
> We setup a company with 50 of these phones and had my client not been as
> understanding as they were, that could have put me out of business.
> What an unbelievable nightmare.  This was about 8 months ago when the
> firmware was so bad the phone was a better paper weight than anything else.

You did not experience these problems when you set up your prototype
problems and did not see people reporting these issues when you searched
the mailing lists?

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