Attilla De Groot wrote: > > On Jun 4, 2006, at 10:33 PM, Kevin Smith wrote: > >> Hi Attilla, >> >> I'm not sure if there is something like that available or not, but I >> know there are some alternatives. You can set the time out limit to >> say 15 seconds, which for me is about 3-4 rings on the phone before it >> goes looking for the next agent. The other option you can manually >> remove the interface from the queue via the CLI by the following: >> >> remove queue member <Interface> from <queue name> >> >> However, I'm not sure if that will have an effect on the >> call...hopefully it will just send the caller looking for the next >> number. I haven't personally tried it. >> >> I know some phones like the Polycom 601 have a buddy watch option. As >> far as I know, and someone can step in and correct me if I am wrong, >> that will just show if the person is on the phone or not. I don't >> think you can pick up on the line. >> >> Kevin > > Hi Kevin, > > > Well I thought about those alternatives and I suggested them, but the > person who wants them said that such a feature was avalible on another > pbx where he used to work. And well, he would like the same thing on the > Asterisk PBX. > > I already have the time at 15 seconds, and well removing a member from > the queue might send it to the next agent. But if there are more then > two agents in the queue there is not really a point.
Depending on the device type could you not use call pickups with *8? Not sure if it works with queues, but it definitely works with normal calls. http://www.voip-info.org/wiki-PBX+Call+Pickup -- Cheers, Matt Riddell _______________________________________________ http://www.sineapps.com/news.php (Daily Asterisk News - html) http://freevoip.gedameurope.com (Free Asterisk Voip Community) http://www.sineapps.com/rssfeed.php (Daily Asterisk News - rss) _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
