Re: [Asterisk-Users] Snom 320 HOLD and TRANSFER not detected

Thu, 27 Apr 2006 12:31:05 -0700

Title: Messaggio
Hi there Tommaso,
 
You've probably already tried this, but a reset and reboot often fixes certain flakey behaviours on our Snom 320s.  We've had to revert back to the 4.5 firmware because of some issues with the 5.0 and later, mostly that additional calls come in when our reps put customers on hold.
 
I have one phone here still at 5.3 firmware and I tested the hold key and that did not happen.
 
Assuming everything is identicle in the config it could be bad phones, but we've seen a very small percentage of those.  Overall we've found the Snom320 to be an excellent phone for our purposes.
 
Best of luck,
 
Franklin Webb
Assistant Project Leader
Inter-Media Marketing Solutions
----- Original Message -----
Sent: Thursday, April 27, 2006 2:03 PM
Subject: [Asterisk-Users] Snom 320 HOLD and TRANSFER not detected

I have a preoblem with my snom 320 phones. I have 5 snom phones installed and all of them have 5.2 firmware. All have same settings in the advanced panel. On 2 phones when I press the hold or transfer key nothing happens and * does not start the musiconhold. In the The hold and transfer keys are set as F_R and F_TRANSFER correctly as the others. Other snoms and gxp-2000 work ok.
 
Any ideas?
 
 
 

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