From:
http://www.voip-info.org/wiki/view/Asterisk+cmd+AgentCallbackLogin
More info
Unlike with AgentLogin the agent is not permanently off-hook (on-line).
Instead the agent will be called at the designated extension when a new
queue caller has been assigned to him. The agent goes off-hook and if
ackcall is set to yes, must confirm with # that she is ready to take the
call (it might be smart to include this instruction in the optional
queue announcement). Press * to hang-up on the caller.
And:
http://www.voip-info.org/wiki/view/Asterisk+cmd+Queue
Description
Queue(queuename|options|optionalurl|announceoverride|timeout)
The option string may contain zero or more of the following characters:
* 'H' — allow caller to hang up by hitting *.
Sean Kennedy wrote:
[EMAIL PROTECTED] asterisk]# asterisk -V
Asterisk SVN-branch-1.2-r8632M
I was wondering if there was some documentation I was missing on the
'*' key and queues. I have my features setup to use *x, where x is a
#, but these features don't work for calls coming in from a queue. As
soon as the '*' button is hit, the call is disconnected.
I have a vague memory of reading about this somewhere, but searched @
the wiki AND through google aren't turning up anything useful.
Sean
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