This is very interesting, Dov has posted this question with the
subject critical,  het got 7 responses, and a few of them asking him
to provide more info. But he hasn't showed again yet. I think he goes
onto /ignore

On 4/11/06, Wai Wu <[EMAIL PROTECTED]> wrote:
> You got to be kidding about 53 calls being recorded at sametime is an issue. 
> I have done at least twice as many on my dual xeon 3.4Ghz system and had no 
> problem as clients like to record every call that goes through the system. 
> Then again, in my system, the in and out channels are mixed first before they 
> are written to the disk.
>
> ________________________________
>
> From: [EMAIL PROTECTED] on behalf of Matt Roth
> Sent: Tue 4/11/2006 5:25 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] call center running Asterisk - sound quality- 
> critical!
>
>
>
>  >>On 4/10/06, Dov Bigio <[EMAIL PROTECTED]> wrote:
>  >>
>  >>Hi,
>  >>
>  >>I am using Asterisk for a call center on a Dual Xeon machine..
>  >>
>  >>I currently have
>  >>
>  >>109 active channels
>  >>53 active calls
>  >>
>  >>Every body is complaining about quality and cpu is around 80% idle.
>  >>
>  >>Is there any tuning I can do???
>  >>
>  >>Besides that, Asterisk normally goes down once or twice per day...
>  >>
>  >>Thank you
>  >>
>  >>Dov
>  >>
>  > C F wrote:
>  >
>  >From what you say it sounds that the problem is not with asteisk, but
>  >the way it's configured. Asterisk should *never* go down that often.
>  >Asterisk as a normal PBX should run without a restart for as long as
>  >there is power to the box, in the case of a call center if I would
>  >hear of a restart once a week I would accept it, but still would look
>  >for ways of improving it beyond that.
>  >
>  >You complain about call quality, what type of phones are thes? What
>  >codec? are they all local?
>  >
>
> Dov,
>
> I agree with the first response.  Your system is failing at an abnormal
> rate.  Please share more information about your setup so that we can
> help you.  Hardware, software, OS, configuration...there's no such thing
> as too many details when trying to work out these problems via a mailing
> list.
>
> Information about what tasks you are asking Asterisk to perform and how
> you have it configured to do so is vital.  In particular, I'm curious to
> know if you're recording the calls using the Monitor() application?  53
> concurrent calls being recorded directly to disk is about where things
> start to go south (it's an I/O bottleneck, not CPU).  If you have a
> Digium card in the box, make sure that it's not sharing an interrupt
> with any other hardware.  The list and the wiki both have plenty of
> information to help you with that.
>
> Matthew Roth
> InterMedia Marketing Solutions
> Software Engineer and Systems Developer
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