I am having this exact same problem. I have tried 7.5, 7.4, and 8.2. I have tried setting ALERT_INFO and _ALERT_INFO and have tried several ringtones without any luck.

According to the WIKI, it should work:

[snippet]
Controlling ring tones from Asterisk
By setting the Asterisk variable ALERT_INFO before you call Dial, Asterisk will add ringer tone info to the SIP invite that is sent to the phone.

 exten => 3010,1,SetVar(ALERT_INFO=<Bellcore-dr1>) ; selects Ringer
 exten => 3010,2,Dial(SIP/3010,15)

Note: In SIP_HEAD or v1+ you wil need to do the following:
 exten => 3010,1,SetVar(_ALERT_INFO=something)

Available ring tones by default
 Bellcore-BusyVerify
 Bellcore-Stutter
 Bellcore-MsgWaiting
 Bellcore-dr1
 Bellcore-dr2
 Bellcore-dr3
 Bellcore-dr4
 Bellcore-dr5

[end snippet]


Does anybody have any ideas? Thanks!




On Thu, 30 Mar 2006, Greg Mudd wrote:

Hi All,
I am running into a problem setting the ringtones via _ALERT_INFO on the
Cisco 7960 phone.

I am using * 1.2.1 and have tried setting the variable to several
values.  I have also tried setting the phone's software to both 7.5 and
8.2 thinking that it might be a version issue, but with no success.

I have examined the packets and do see the ALERT_INFO header being sent,
but the phone is not responding.

Thanks in advance for any help you can provide.

~Greg

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