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I'm a little new around here but...... From what I've been working on...
Setting up agents in the agents.conf file allows you to then assign agents in your call queues as a members.
Thank you!
http://www.voip-info.org/tiki-index.php?page=Asterisk+Agents
A very, very good start.
Earlier, the page consisted of this text, contributed my me, myself and I: ??????
/O
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