Mike, here is the interrupts (sorry for the formatting)

         CPU0       CPU1       CPU2       CPU3
 0:        117  174878327          0          0    IO-APIC-edge  timer
 1:          0        928          0          0    IO-APIC-edge  i8042
 8:          0          1          0          0    IO-APIC-edge  rtc
 9:          0          0          0          0   IO-APIC-level  acpi
11:          0          0          0          0    IO-APIC-edge  cpqphp
12:          0       3525          0          0    IO-APIC-edge  i8042
14:          0    6264322          0          0    IO-APIC-edge  ide0
169:          0     704988          0          0   IO-APIC-level  cciss0
177:          0   48262108          0          0   IO-APIC-level  eth0
193:          0  699441691          0          0   IO-APIC-level  wct4xxp
NMI:          0          0          0          0
LOC:  174914618  174914617  174914616  174914615
ERR:          0
MIS:          0

Doug,
As for how the connection is connected. Yes, it is a PRI from a provider. I switched the span to use the telco for the timing. So now my zaptel.conf looks like this: span=1,1,0,esf,b8zs. I realized that was still 0 and I never changed that after I sent the e-mail. I was using asterisk for testing before we hooked the PRI in and it was one of those "overlooked" items.

Thanks,
Kevin


Michael Welter wrote:
Post your 'cat /proc/interrupts' for us.

Kevin Smith wrote:
Hi everyone,

I have been having some problems lately with our PRI and Asterisk, or maybe it is just me. It happens once maybe twice a day, but when some of our customers are calling in, the phone just drops on them. I pulled the information below from the log from one that happened. I notice why it is happening, but I can't seem to figure out a way to stop it from happening. I also notice that it is saying I don't have a D channel defined. I am not sure why it is saying that either. Below are my zapata.conf files.

If anyone has any suggestions/ideas it would be greatly appreciated.

Thanks,
Kevin

/etc/asterisk/zapata.conf
switchtype=national
defaultzone=us
context=default
signalling=pri_cpe
group=1
channel => 1-23
dchannel=24
callerid=asreceived


/etc/zapata.conf
span=1,0,0,esf,b8zs
bchan=1-23
dchan=24



Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1 Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1 Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Abort (6) on Primary D-channel of span 1 Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Abort (6) on Primary D-channel of span 1 Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1 Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1 Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1 Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Abort (6) on Primary D-channel of span 1 Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Abort (6) on Primary D-channel of span 1
Mar 29 17:08:18 DEBUG[15151] chan_zap.c: Exception on 19, channel 2
Mar 29 17:08:18 DEBUG[15148] chan_zap.c: Exception on 18, channel 1
Mar 29 17:08:18 DEBUG[15148] chan_zap.c: Got event Alarm(4) on channel 1 (index 0) Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: Alarm (4) on Primary D-channel of span 1 Mar 29 17:08:18 WARNING[24038] chan_zap.c: No D-channels available! Using Primary channel 24 as D-channel anyway! Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 3: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 3 Mar 29 17:08:18 DEBUG[15151] chan_zap.c: Got event Alarm(4) on channel 2 (index 0) Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 4: Red Alarm Mar 29 17:08:18 WARNING[15151] chan_zap.c: Detected alarm on channel 2: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 4 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 5: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 5 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 6: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 6 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 7: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 7 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 8: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 8 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 9: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 9 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 10: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 10 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 11: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 11 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 12: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 12 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 13: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 13 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 14: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 14 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 15: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 15 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 16: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 16 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 17: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 17 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 18: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 18 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 19: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 19 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 20: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 20 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 21: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 21 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 22: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 22 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 23: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 23

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