I had the same problem, I just set the voicemail button on the phone to dial the voicemail extension, but you will still have the problem (at least on the 360) if the user uses the "Soft buttons" below the display to access the voicemail.

On 3/3/06, Nabeel Jafferali <[EMAIL PROTECTED]> wrote:
> I am using a snom 320 running 5.3.6 with Asterisk 1.2.4. In the sip.conf
> entry, I have mailbox= [EMAIL PROTECTED] and vmexten=*98.
>
> The light on the snom 320 turns on when I have voicemail and the retrieve
> button dials the correct extensions.
>
> However, the light turns off immediately after making the call to
> voicemail, even if I do not check the voicemail.

FYI Received the following from a vendor:

Currently there is not a way to keep the MWI light to stay on after hitting
retrieve button on the Snom.  The best option at this point is to set
checkmwi=1 in the general section of your sip.conf file.  This will cause
the light to turn back on shortly if there are un-checked messages waiting.

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