> When agent tries to transfer a phone call (*2 - att transfer) he hangs up. > Why? When a phone call isn't from queue then att transfer works fine. > > In features conf I have *1 for recording, *2 for att transfer and #1 for > blind. In queue blind transfer works. For disconnect I have #0. > > I guess that * is somewhere defined as for hang-up the call, but where? I > can't find it anywhere. Any help would be appreciate. Check you dial string, if it contains an "h" it will do that. From http://www.voip-info.org/wiki-Asterisk+cmd+Dial : # h: Allow the callee to hang up by dialing *
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