Hi,
I understand how GototIfTime works but that still leaves agents logged
in and if an agent is absent the next day calls will go to an agent that
is not there.
Thanks
Michiel van Baak wrote:
On 16:22, Tue 27 Dec 05, Chuck Bunn wrote:
Hi,
Is there a way to force the logoff of all agents at a set time say
8:00PM or do I have to do an agentcallbacklogin with each agents
credentials? I am using Asterisk 1.2 The wiki shows an extension that
the agent calls to preform the logoff - I need something that is
completely automated as we need calls to stop going to a queue and to go
to voice mail after hours.
Hi,
You dont have to logoff your agents to do this.
Have a look at the extensions.conf cmd GotoIfTime:
http://www.voip-info.org/wiki-Asterisk+cmd+GotoIfTime
Good luck
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