Hello:
Please go through this mail, it won't take much time.
For a Unified Messaging system, I have to develop an IVR/Voicemail system based on asterisk.
Following are the details of the voice mail / IVR (Interactive voice Response) system to be developed:
- Develop using Asterisk
- 100 simultaneous users
- Integrate with @mail ( www.atmail.com) our email program ( developed in perl )
- Provide Fax integration
- Provide information about the message store, e.g. you have two voice messages and three text messages (emails). Integrate with backend database.
- Accept response through telephone keypad or through voice response
- Forward all voicemail to email as well
- Users can access voicemail through telephone, cell phone, or through a desktop/webmail client
- Send SMS or IM alerts on receipt of specified messages
- Identify caller/device and provide him options accordingly. If the owner of the mailbox calls it should give different options than if somebody else calls possibly to leave a message. In-fact there are three different types of callers the system should recognize: the owner, other subscribers to our system, everybody else.
- Receive voicemails from outside through telephony devices (dialed in), and also receive voicemail from within the system through email or desktop client.
- Integration with VOIP service/connections and DTMF connection.
- Integration with IM
- Obviously provide remote access
- Text to speech for reading emails or just their headers
Please tell me,
What asterisk offers by default for my system?
What areas I need to work to achieve the mentioned features?
What specific hardware(cards,servers etc.) should I look for this system?
I appreciate any comments/suggessions/queries.
Thanks for reading,
Jami
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