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I have a new * 1.2 server running on a dual-processor
machine, 1GB of RAM, Gentoo with Linux 2.6 and a Digium TDM400 (four fxo
boards) installed. Everything has been working great until we tried our
first Meetme conference call yesterday. I have a total of 12 extensions. 9 of them are in the
office with a direct connection to the server, all of the phones are Polycom
501s. The three remote users have the new Sipura SPA-941. I decided
on this phone because of the features and it was easy to setup behind NAT
(which all of these users have). Regular calls to these users work great
with no issues at all. It’s been wonderful. However, we had our first company conference via Meetme
yesterday, and the SPA-941s sounded horrible in the conference. Very
distorted, jittery sound. It was surprising and we ended up having them
call in on the POTS line and come in that way – and it sounded
fine. So, I thought maybe it was a connection issue, but tested with one
of our remote uses and have narrowed it down to the phone. If the user
connects with X-lite to the conference room the sounds is great. If he
then calls back with the SPA-941, the sound is horrible. Hanging up and
dialing the extension directly to the SPA-941 sounds good as well. Any ideas what could be going on and how to fix it. I
thought it could be a timing thing. The documentation on the Sipura
phones is non-existent at the moment, so I have no idea what might be able to
be changed. I’d greatly appreciate any help or thoughts! Ryan Booz Director of IT Good Steward Software, LLC Phone: 877-327-3702 x.26 (814-237-3744 x.26) Fax: 719-623-0577 Visit us at www.energycap.com |
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