Run zttest on the machine with the TE410P.
> I'm attaching the output of zttest (zttest.txt) and concurrently > running vmstat 1 (vmstat.txt). Please see if you can make something > out of it because I don't really know what the numbers mean. > > Thanks, > Waldo > ---------------------------------------------------------------------------- ---- > > On Nov 15, 2005, at 1:32 PM, Mojo with Horan & Company, LLC wrote: > > > Have you watched the output of zttest to make sure your interrupts > > are firing adequately? > > > > Waldo Rubinstein wrote: > >> Hello guys, > >> I've been having a a recurring problem with people complaining > >> about calls being dropped. > >> I have 3 asterisk servers: > >> Gateway: running Asterisk 1.2rc2 with TE410P connected to 4 T1s > >> of the PSTN > >> Server 1: running Asterisk 1.2rc2 with ztdummy using Gateway to > >> access the PSTN (in/out) > >> Server 2: running Asterisk 1.0.9 with ztdummy using Gateway to > >> access the PSTN (in/out) > >> I have agents connected to both Server 1 and Server 2. > >> The problem is that every once in a while, agents complain that > >> their calls dropped. Sometimes it's some agents that complaint, > >> some other times, ALL agents complaint at the same time. > >> When these complaints occur, the only thing I so is: > >> 1) Issue a show channels on all three servers to see if there are > >> any ongoing calls. I assume that if there are active calls, that > >> not all calls dropped > >> 2) Issue dmesg in Gateway to see if any of the T1s presented an > >> alarm that could have dropped the calls > >> In either case, I don't see any errors in dmesg indicating there > >> were problems with the T1s and I always see active calls in all > >> the servers. > >> What can I do to further troubleshoot this? If I look at the CDR, > >> how can I tell that a call was "abnormally" terminated? Are there > >> any tools out there that would allow me to check the health > >> status of the working system and not just the "availability" of > >> the machines? I was looking at nagios but I don't know if it will > >> do what I need to do. > >> The other thing I could think of is that there may be a network > >> problem in the building. The way everything is connected is all > >> agents are connected to a series of unmanaged switches in the > >> "call center floor", which are daisy chained together and then > >> one is connected to the main switch with a single cable drop. The > >> main switch is where the Asterisk servers are connected. I > >> figured that if one of the switches in the call center area > >> fails, it could drop all calls or if there is a problem with the > >> cable drop from the main switch, that could also affect all agents. > >> Any advise will be greatly appreciated. > >> Thanks, > >> Waldo > >> _______________________________________________ > >> --Bandwidth and Colocation sponsored by Easynews.com -- > >> Asterisk-Users mailing list > >> [email protected] > >> http://lists.digium.com/mailman/listinfo/asterisk-users > >> To UNSUBSCRIBE or update options visit: > >> http://lists.digium.com/mailman/listinfo/asterisk-users > > > > -- > > Mojo <[EMAIL PROTECTED]> > > Office Manger, Horan & Company, LLC > > (907) 747-6666 x112 > > _______________________________________________ > > --Bandwidth and Colocation sponsored by Easynews.com -- > > > > Asterisk-Users mailing list > > [email protected] > > http://lists.digium.com/mailman/listinfo/asterisk-users > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > ---------------------------------------------------------------------------- ---- > _______________________________________________ > --Bandwidth and Colocation sponsored by Easynews.com -- > > Asterisk-Users mailing list > [email protected] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users ---------------------------------------------------------------------------- ---- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.362 / Virus Database: 267.13.2/170 - Release Date: 11/15/2005 _______________________________________________ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
