RE: [Asterisk-Users] IVR Questions?

[Joe Dennick]

Title: Message

I failed to mention in my original post that I've looked at perl through AGI, but haven't yet found a function that allows me to capture digits to a variable that I can then manipulate.  I probably should also mention that I'm not a programmer-type, although I can usually muddle through simple scripts for smaller uses like this one.  Can you suggest which function I would use? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mark Hagler Sent: Sunday, October 05, 2003 9:57 PM To: [EMAIL PROTECTED] Subject: RE: [Asterisk-Users] IVR Questions? Look into AGI, and the associated AGI interface perl module.   The interface is super easy to use in perl to gather digits and perform your own logic.   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joe Dennick Sent: Sunday, October 05, 2003 5:54 PM To: [EMAIL PROTECTED] Subject: [Asterisk-Users] IVR Questions?   I'm fairly new to Asterisk, but I've been searching the archives extensively and haven't seen much information on using IVR for more than menus.  I'd like to prompt a caller to enter his ID (employee, customer, account, etc). The business use I have in mind requires a five-digit ID.  Then I need to be able to capture the ID entered, validate it (probably by playing it back with say-digit) and then store the five-digit ID into a variable that I can pass to another program.    Obviously, what we're aiming for is CTI.  Once I have the Customer ID, I should be able to grab that customer's information from a database and pass it along with the call to the next available agent in a queue.    I've noticed that its pretty easy to incorporate perl scripts into Asterisk, but I haven't seen an answer to capturing dialed digits. Thank you for your help!