Morel Mosolff wrote:
Hi,
sorry - I know that problem is not directly related to asterisk but mabe
someone can help anyway.
After updating our polycom ip 500 sip phones from 2.6.1. to 2.6.2.0032 it is
mostly not possible to dial numbers with leading zeros like 0018...
If you do so you see on the diplay an number like that: 1800 an the cursor is
on the first position.
But if you dial the number (press the buttons) without lifting the handset
everything is ok...strange
Thank you for any help,
morel
Check out the digitmap in sip.cfg for the phone. This is the default:
dialplan.digitmap="[2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2-9]xxxT"
You'll notice there is no match for 00. You can either modify this to
include a pattern that starts with 00 or disable this completely by setting:
dialplan dialplan.impossibleMatchHandling="3"
If you do this you will always have to hit the 'send' key to send the
digits to the server.
More info is in the polycom admin guide.
Cheers,
Kevin
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