On Fri, 28 Oct 2005, Erick Baum wrote:

We have 50 of these phones in one location and a couple remote phones. The
problem seems to be caused by the volume settings on the phone. We have
noticed that the echo seems to be worse when the volume is very high on the
phone (not using speakerphone). We're still testing, but that's what we've
been able to come up with so far.

Which end experience the echo? The phone with the loud volume, or the other end? If it is the remote end that experience echo then I would suspect acoustic coupling from the earpiece to the microphone inside the handset.

If this is the case there are a few solutions:
 - lower the volume (duh!)
 - try connecting another handset with a known good decoupling of the
   mic/speaker
 - get grandstream to use the software echo canceller when using the
   handset as well as when on the speaker phone.

Peter
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