>On Fri, 2005-10-21 at 09:39 -0700, Tielin Xu wrote: >> Hi All: >> >> I have a situation to be resolved. >> Assume that one location call center with 150 agents. >> I have two asterisk servers to serve those 150 sip phones. The servers >> are connected to PSTN as 4 T1/PRI for each. > >My question is why do you have about 150% the agents to the line >capacity? Even with pauses and all do you expect that the 96 (or less >in the case of pri) lines to be in use at all times?
Predictive dialing ? _______________________________________________ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
