If you're using AgentCallBackLogin it should be fairly easy to to do what you're looking for in step 'b'.

On 10/18/05, Julian Lyndon-Smith < [EMAIL PROTECTED]> wrote:
I was wanting to use the new MuxMon application to record calls - it
seems to be a "nicer" way of recording than the Monitor application.

However, there is a slight issue with agents - we use the recordcalls
option in agents.conf to record inbound agent calls - and I believe from
looking at the source code that is uses the monitor application.

Is there any way to get chan_agent to use muxmon instead of monitor, or

a) Do I have to patch chan_agent.c
b) Can I modify my dialplan to use muxmon and remove the record calls
option from agents.conf ?

Julian.

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