I need to find a way to have the Polycom phones automatically park calls. Right now my users hit #70# (I know the last # is optional but it speeds it up.) to park a call. Personally I think this is easy, but my users would like one button to do this for them. The Polycom has buttons we don't need (Transfer & Services), it would be nice if I could remap one of those buttons to dial #70#. Or if I could add a soft button during a call that would work too.

Anyone have any suggestions on how to do this?

Thanks much,

Matthew O'Connor

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