>I would be curious about what other members of this list think about >the best practices for giving clients functionality on their desk >phones. See, I have a dirty little secret. One of the primary justifications that is used for VoIP PBX is consolidated physical network - I mean, it's supposed to be easier, right? One network and all that. But you know, I've found myself muttering sometimes: "Man, if this was a *regular* phone I wouldn't be having these problems" and by that I mean things like bandwidth issues, latency, no spare Ethernet port, vlan'ing, router's messed up today, blabla, all of those considerations go *away* when you use a PSTN emulation or ADSI. Plus you use a phone that the *user* is familiar with. Who doesn't have a Vista phone? This, to me, is a "best practice" : make sure your user interface is consistent and instantly familiar. ADSI I find interesting because you can still do all of the VoIP goodness with a legacy phone. I was just wondering if there was a future for it, since the ILEC here in Edmonton I don't think even gives out a Vista for residential anymore, they try to sell you a cordless phone. I would seriously consider it if I could get really nice unlocked phones for under $100 and I could deal with the number of ports required. Hell, I still have kilometers of Cat 3 in place from the Meridian.
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