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Following on from my below email, things
have taken another bizarre twist…… I have continued getting the error when
2092 tries to listen to messages by dialing 9999. --Executing VoiceMailMain
(“SIP/2092-6918”, “2092”) in new stack --Playing ‘vm-password’
(language ‘en’) WARNING: app_voicemail.c:4922 vm_authentication: Unable to read password. Then I decided to plug out my BT100 and
left it plugged out for a few hours. When I plugged it back in and dialed 9999 for
voicemail, bizarrely I could hear the voicemail main menu and was prompted for
a password. When I entered the password, I was able to listen to the messages…..This
is what appeared on the Asterisk console --Executing VoiceMailMain
(“SIP/2092-6918”, “2092”) in new stack --Playing ‘vm-password’
(language ‘en’) --Incorrect password ‘1234’
for user ‘2092’ <context = <any>) //here I entered the
incorrect password 1234 --Playing ‘vm-incorrect’
(language ‘en’) --Playing ‘vm-password’
(language ‘en’) --Incorrect password ‘1234’
for user ‘2092’ <context = <any>) //again here I entered
the incorrect password 1234 --Playing ‘vm-incorrect’
(language ‘en’) --Playing ‘vm-password’
(language ‘en’) Unable to create lock file
‘/var/spool/asterisk/voicemail/from-sip/2092/Old/’:
No such file or directory Unable to create lock file
‘/var/spool/asterisk/voicemail/from-sip/2092/Old/’:
No such file or directory Unable to create lock file
‘/var/spool/asterisk/voicemail/from-sip/2092/INBOX/’:
No such file or directory Unable to create lock file
‘/var/spool/asterisk/voicemail/from-sip/2092/INBOX/’:
No such file or directory -- Playing ‘vm-youhave’
(language ‘en’) …….//here I entered the correct
password and heard that I had no messages -- Playing ‘vm-no’
(language ‘en’) -- Playing ‘vm-messages’
(language ‘en’) --Playing ‘vm-opts’
(language ‘en’) But then to add another twist, I hung up
the phone and dialed 9999 again. This time it didn’t work and I got the
same old error as before. I tried plugging out the phone again but it did not
make a difference. Does anyone know what those extra
messages on the console mean or how I can solve this? I am obviously missing
something important – How do I get it? Many Thanks. -----Original Message----- Hi, I am getting the following error when I attempt to listen to
voice messages by dialing 9999 (I can hear nothing): --Executing VoiceMailMain (“SIP/2092-6918”,
“2092”) in new stack --Playing ‘vm-password’ (language
‘en’) WARNING: app_voicemail.c:4922 vm_authentication: Unable to
read password. I read in previous posts that this may be to do with the
dtmf settings and have set both (asterisk and BT100) to info. This has not
helped. My phones register with SER (port 5060) and use Asterisk for voicemail
(port 5064). My configs are below along with my BT100 settings: ;Grandstream BT100 SIP Server: x.x.x.x:5060 SIP User ID: 2092 Authenticate ID: 2092 Name 2092 SER then forwards to port 5064 of Asterisk. ;sip.conf [general] bindport=5064 bindaddr=0.0.0.0 disallow=all allow=ulaw allow=alaw allow=gsm srvlookup=yes canreinvite=no autocreeper=yes nat=yes [2092] type=friend username=2092 canreinvite=no context=from-sip mailbox=2092 host=dynamic nat=no dtmfmode=INFO disallow=all allow=alaw allow=ulaw ;extensions.conf [general] static=yes writeprotect=yes [from-sip] exten => 2092, 1, Dial (SIP/2092, 20) exten => 2092, 2 , Voicemail (u2092) exten => 2092, 102, Voicemail (b2092) exten => 2092, 103, Hangup exten => 9999, 1, VoicemailMain(${CALLERIDNUM}) ;voicemail.conf [general] format=wav [from-sip] 2092 => 2092, 2092, emailaddress Has anyone any inkling as to what the cause could be? Many thanks, Aisling. |
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