Hi
I have setup a queue with 2 agents in it...
one on an extension
the other an outgoing call - Cell phone
If I have to callers in the queue, and pickup the the first caller
with my cell phone
the other caller gets a "all circuits are busy, please try again later"
Why is that.
I have setup my trunks up, so they can handle 10 calls inbound/outbound.
And in my outbound routing I use 2 trunks... Because I have two
phonenumbers.
What could be the solution to it.
/Tue
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