Fernando Patzlaff wrote:
Hi all!
I have 2 queues and 6 agents.
I don't like use the 6 agents in two queues at the same time.
I like use the following way:
The user select what queue s/he goes to participate.
Anybody can help me ?
Fernando Patzlaff
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
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Fernando,
Have you tried AddQueueMember(queuename[|interface[|penalty]]) ?
examples: AddQueueMember(myqueue|SIP/6689) , AddQueueMember(myqueue)
It is used to dynamically add an interface to an existing queue. If the
interface is already part of the queue, the app will jump to n+101.
--Tim
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