If you don't mind, can you follow up with this on the list. I'm
interested in learning how the different agent logins affect FOP.
Thanks,
Waldo
On Aug 2, 2005, at 1:46 AM, Nicolás Gudiño wrote:
Looking for a good web app that will show agents that are login to
queue. I tried the operator panel but I'm unable to get the LED to
change color per the doco I have.. It works well for everything
else but
no luck on the agent part..
How are your agents loging into queues? Depending on that you should
use slightly different configurations. Contact me off list if you need
assistance.
Regards,
--
Nicolás Gudiño
Buenos Aires - Argentina
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