On Mon, 2003-09-15 at 15:01, Alvaro Parres wrote: > Hi all. > > I have some questions: > > 1) Is there a way to get a full log of the calls (incoming and outgoing)
Master.csv should have all calls regardless for direction in or out. > 2) How is the intregation of Mysql and Asterisk. At witch Aplicattions. Mysql sucks, and should be avoided. Barring that, there is a perl script to load extensions from mysql, there is access via AGI, and I think CDR and VM2 can use mysql. > 3) And of the Extension > > a) I have a Support Call Center. Almost all the time all the > extensions are busy, and some calls at hold. Is there a way that when some one > hang off, can take the next call in the hold. At this moment, i have that if all > are busy, send the call to hold. And in 1 minute tray again to call any extension. Research agents. > b) Is ther any way.. that other person can take the ringing > call of other extension at his phone?... Example: There is a ringing call at > extension 100 which is alone and i'm at extension 150, So and i want to take it? > so i dial some number and i take it... How to do this? research pickup groups/call groups. > Well thanks... all please research the archives too. -- Steven Critchfield <[EMAIL PROTECTED]> _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
