Now when I say 'transferred around several times,' our routing is pretty compex and uses the database lookup for user extensions. It plays a static message, then goes to a 'which user do you want' type menu, then may go to voicemail or ring an extension, while I beat on it with Redirect commands through the management interface. I sometimes redirect it to specific SIP extensions and sometimes to users, which have to be looked up in the database.
The SIP phones are set to communicate with Asterisk only using mu-law. The IAX connection uses GSM (and we do have multiple Asterisks talking over IAX). One thing that puzzles me is that the "format 2" in chan_zap I believe corresponds to GSM. Where is it getting that? It should only be using mu-law on the local system.
The only other possibility that occurs to me, is that voicemails are left in GSM format. Is it possible that if a call gets transferred after it's already in the process of leaving a voicemail that will break it?
Suggestions?
Thanks,
Matt
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