At 4:09 PM -0600 1/23/06, Fernando Romo wrote:
Dear developers:
I start to write a CSTA (Computer Supported Telecommunications
Applications) protocol wrapper for the API Manager.
My Goal is interact with a Matra PBX and other brands supporting
CSTA-III protocol to interact CTI and Dialer applications.
Exists any effort of another developers working in this???
If not, i pretend in first place make a Perl wrapper. The wrapper takes
the API Manager Events and "Traslate" to the according CSTA Message
format to interact with others. Then make a app or channel for Asterisk.
Any ideas, help or guide are welcome.
Best Regards.... Fernando "El Pop" Romo
Fernando -
Others have previously said that they're going to try for CSTA
compliance, but I think it has been a larger job than has been
anticipated. I would applaud such an effort, since CSTA is a decent
(but certainly not the only) method for moving events around in a
call center or large enterprise PBX environment. While it may not be
everyone's cup of tea, having the ability to attach third-party
applications to Asterisk more easily with the CSTA interface would
quickly help Asterisk in the "big iron" environments where it is
currently (mostly) invisible.
The development effort here is (mostly) one of protocol
translation. I don't seem to recall any CSTA events that Asterisk
did not somehow relay via the Manager API, though my memory of that
long day or two of document scouring has faded in the last few
months. I don't think this would require any significant (if any)
changes to the core of Asterisk, but I expect such a project would
uncover many flaws in the current Manager API data stream, or require
minor state update requests from your daemon which don't exist
currently.
Search the email archives for more discussions re: CSTA. Here are
some links to CSTA-related things for Asterisk:
http://sourceforge.net/projects/oscsta/
http://orderlycalls.sourceforge.net/index.php
JT
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