That would definatley work, but not very practical for even the smallest
call center.

Any other ideas??


Steve McMahon writes:

> Log out then log back in when ready?
> 
> ----- Original Message ----- 
> From: "Darren Younger" <[EMAIL PROTECTED]>
> To: <[email protected]>
> Sent: Thursday, August 25, 2005 7:02 PM
> Subject: [Asterisk-Dev] Extension "Unavailable" Status
> 
> 
> > 
> > Is there a simple way to set an extension or agent ststus to unavailable?
> > 
> > EG: User accepts an incoming call. 
> > Call Ends
> > User still needs to complete some data entry before taking next call.
> > 
> > During that data entry (WCall Wrap) time, the user would prefer not to
> > accept another call.
> > 
> > Any ideas?
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