On Tue, 2005-08-02 at 11:46 -0400, Doug Logan wrote:
> Is there a good way to route calls based on CallerID, in an easily updatable
> format?
> Eg, maybe a mySQL database where you have two fields, "pattern" and
> "extension". If the incoming call meets the pattern, then it is automatically
> sent to the given extension.
>
> I'd like to use this to be able to, for example, route all incoming calls
> from 336 to the NC rep group, 860 to the CT reg group. I'd also like to be
> able to route a call from one of our big buyers, directly to a specific rep.
>
> Ideally it would be great to have this in some sort of mySQL database that
> could be updated whenever, and the effects take place immediately, and a web
> interface could be built for.
>
>
> Are there any add-ons that do this, or something similiar I could modify?
> Thanks!
>
> Doug Logan
Without moving to RealTime, you could send all incoming calls to a Macro
(or it could be done inside a context) that would take the area code
from ${CALLERIDNUM}, perform a MySQL fetch with the MySQL addon, and the
data returned from the database could be the name of a context to go to
to process the call for that destination, or even as simple as the
phones to ring. Then you'd just have the bailout priority go to a
default call-handling routine. I'd write up a brief example but things
are too busy here. Nonetheless, that should help you get started.
--
-Bryce
[EMAIL PROTECTED]
NOTICE: The views expressed in this e-mail do not neccesarily reflect
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e-mail and as such, the opinions expressed are my own.
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