Precisely. I'm very very very much nicer to people who pay me money. That is, consulting clients or hosting customers. If you want free advice, you might get it, just don't expect me to be nice. :)
Then expect to lose a potential client due to inadequate people skills. You never know who is on the other side of that keyboard, nor who they may or may not talk to.
I think that's true of a lot of Asterisk developer/volunteers.
Actually, the "main" Asterisk developer I have found to follow what his Mom told him growing up. I do not recall Mark Spencer ever laying into a newcomer to Asterisk for asking a basic question. Might have something to do with Mark understanding that "the mic is always on", know what I mean?
I guess my point is that a lot of you need to get over yourselves. Follow Mark's model: if you are not interested in answering someone's question in a courteous manner, then simply don't. "DTFG" and "RTFM" and non-directed pointers to arbitrary Wiki pages (or even worse, to the Wiki home page), and especially, "read the f***ing source code", do not fall under "courteous reply".
Of course, to the rest of the world, this is just common sense.
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