Hi Thomas, I thought that spam from the last 5 days was not deleted, so users 
could retrieve them them from the block report?

fixed in assp 2.6.2 *Fortress* build 18351: 

- If the daily amount of collected .eml files in one folder exceeded the value 
of 'MaxFiles', new files were removed by the daily 
  file cleanup processing - which caused failing resend requests. New files are 
now kept for at least five days, even if the file count 
  exceeds the value of 'MaxFiles'. Set 'MaxFiles' high enough, to keep files 
for a longer period. 

User clicked on this Resend button as was told (correctly) that the file could 
not be found because it wasn’t in the spam folder.

Resend 
<mailto:[email protected]?subject=request%20ASSP%20to%20resend%20blocked%20mail%20from%20ASSP-host%20mail.bordo.com.au&body=%23%23%23spam%2FRe%5FNew%5Fcustomer%5Fmessage%5Fon%5FFebruary%5F6%5F2019%5Fat%5F06%5F5%2D%2D333141%2Eeml%23%23%23%5Bdo%20not%5D%20move%20file%20to%20errors/notspam%0D%0A>
      Feb-06-19 17:08:58 
<http://mail.bordo.com.au:55555/edit?file=spam%2FRe%5FNew%5Fcustomer%5Fmessage%5Fon%5FFebruary%5F6%5F2019%5Fat%5F06%5F5%2D%2D333141%2Eeml&note=m&showlogout=1>
 [TLS-out] [MessageLimit] 192.168.1.2 [OIP: 184.173.153.67] 
<http://mail.bordo.com.au:55555/ipaction?ip=184.173.153.67&showlogout=1> 
<[email protected] 
<mailto:[email protected]?subject=add%20to%20whitelist&[email protected]%0D%0A>
 @ 
<http://mail.bordo.com.au:55555/addraction?address=bounce+01af04.c0f-isbrown=bordo.com...@reamaze.com&showlogout=1>>
 
spam reason:  (MessageScore 74, limit 46) [Re New customer message on February 
6 2019 at 06 56 PM] 

Sender  [email protected] 
<mailto:[email protected]?subject=add%20to%20whitelist&[email protected]%0D%0A>
 @ 
<http://mail.bordo.com.au:55555/[email protected]&showlogout=1>
From  [email protected] 
<mailto:[email protected]?subject=add%20to%20whitelist&[email protected]%0D%0A>
 @ 
<http://mail.bordo.com.au:55555/[email protected]&showlogout=1>
Resend 
<mailto:rsbm_spamx2fxrex5fxnewx5fxcustomerx5fxmessagex5fxonx5fxfebruaryx5fx6x5fx2019x5fxatx5fx06x5fx5x2dxx2dx333141....@bordo.com.au?&subject=request%20ASSP%20to%20resend%20blocked%20mail%20from%20ASSP-host%20mail.bordo.com.au>Resend

But I went to a backup from yesterday before nightly rebuild, and found it in 
the spam folder.

Log from when message was received:

Feb-06-19 17:08:51 id-33331-08591 [Worker_1] [TLS-out] 192.168.1.2 
<[email protected] 
<mailto:[email protected]>> warning: unable to 
connect to MTA mail.bordo.com.au:10026 <http://mail.bordo.com.au:10026/> - 
Feb-06-19 17:08:51 id-33331-08591 [Worker_1] [TLS-out] 192.168.1.2 
<[email protected] 
<mailto:[email protected]>> error: VRFY / RCPT 
TO failed on host mail.bordo.com.au:10026 <http://mail.bordo.com.au:10026/> - 
address <[email protected] <mailto:[email protected]>> accepted - SMTP failed 
- last state was connect to mail.bordo.com.au:10026 
<http://mail.bordo.com.au:10026/>
Feb-06-19 17:08:52 id-33331-08591 [Worker_1] [TLS-out] 192.168.1.2 
<[email protected] 
<mailto:[email protected]>> to: 
[email protected] <mailto:[email protected]> redlisting Regex: redRe 'bounce'
Feb-06-19 17:08:52 id-33331-08591 [Worker_1] [TLS-out] 192.168.1.2 [OIP: 
184.173.153.67] <[email protected] 
<mailto:[email protected]>> to: 
[email protected] <mailto:[email protected]> Originating IP/HELO:  
184.173.153.67 / mail-p1.reamaze.com <http://mail-p1.reamaze.com/>
Feb-06-19 17:08:52 id-33331-08591 [Worker_1] [TLS-out] 192.168.1.2 [OIP: 
184.173.153.67] <[email protected] 
<mailto:[email protected]>> to: 
[email protected] <mailto:[email protected]> DKIM-Signature found
Feb-06-19 17:08:52 id-33331-08591 [Worker_1] [TLS-out] 192.168.1.2 [OIP: 
184.173.153.67] <[email protected] 
<mailto:[email protected]>> to: 
[email protected] <mailto:[email protected]> info: detected IP's on the mail 
routing way: 45.79.14.14
Feb-06-19 17:08:52 id-33331-08591 [Worker_1] [TLS-out] 192.168.1.2 [OIP: 
184.173.153.67] <[email protected] 
<mailto:[email protected]>> to: 
[email protected] <mailto:[email protected]> info: detected source IP: 
45.79.14.14
Feb-06-19 17:08:53 id-33331-08591 [Worker_1] [TLS-out] 192.168.1.2 [OIP: 
184.173.153.67] <[email protected] 
<mailto:[email protected]>> to: 
[email protected] <mailto:[email protected]> [scoring] DKIM signature 
verified-OK - header-passed - identity is: @reamaze.com - sender policy is: 
neutral - author policy is: neutral
Feb-06-19 17:08:53 id-33331-08591 [Worker_1] [TLS-out] 192.168.1.2 [OIP: 
184.173.153.67] <[email protected] 
<mailto:[email protected]>> to: 
[email protected] <mailto:[email protected]> Message-Score: added -15 
(dkimOkValencePB) for DKIM pass, total score for this message is now -15
Feb-06-19 17:08:55 id-33331-08591 [Worker_1] [TLS-out] 192.168.1.2 [OIP: 
184.173.153.67] <[email protected] 
<mailto:[email protected]>> to: 
[email protected] <mailto:[email protected]> Message-Score: added -10 
(spfpValencePB) for SPF pass, total score for this message is now -25
Feb-06-19 17:08:56 id-33331-08591 [Worker_1] [TLS-out] [FromMissing] 
192.168.1.2 [OIP: 184.173.153.67] 
<[email protected] 
<mailto:[email protected]>> to: 
[email protected] <mailto:[email protected]> [scoring] found (2) different 
sender domains in 'From:' and 'Sender:' header tags ( DoNoFrom )
Feb-06-19 17:08:56 id-33331-08591 [Worker_1] [TLS-out] 192.168.1.2 [OIP: 
184.173.153.67] <[email protected] 
<mailto:[email protected]>> to: 
[email protected] <mailto:[email protected]> Message-Score: added 50 
(nofromValencePB) for found (2) different sender domains in 'From:' and 
'Sender:' header tags ( DoNoFrom ), total score for this message is now 25
Feb-06-19 17:08:57 id-33331-08591 [Worker_1] [TLS-out] 192.168.1.2 [OIP: 
184.173.153.67] <[email protected] 
<mailto:[email protected]>> to: 
[email protected] <mailto:[email protected]> HMM Check [scoring] - Prob: 
0.99548 => spam - answer/query relation: 8% of 368
Feb-06-19 17:08:57 id-33331-08591 [Worker_1] [TLS-out] 192.168.1.2 [OIP: 
184.173.153.67] <[email protected] 
<mailto:[email protected]>> to: 
[email protected] <mailto:[email protected]> Message-Score: added 49 for HMM 
Probability: 0.99548, total score for this message is now 74
Feb-06-19 17:08:58 id-33331-08591 [Worker_1] [TLS-out] [MessageLimit] 
192.168.1.2 [OIP: 184.173.153.67] 
<[email protected] 
<mailto:[email protected]>> to: 
[email protected] <mailto:[email protected]> [spam found] (MessageScore 74, 
limit 46) [Re New customer message on February 6 2019 at 06 56 PM] -> 
/Applications/assp/spam/Re_New_customer_message_on_February_6_2019_at_06_5--333141.eml;
Feb-06-19 17:08:58 id-33331-08591 [Worker_1] 192.168.1.2 [OIP: 184.173.153.67] 
<[email protected] 
<mailto:[email protected]>> to: 
[email protected] <mailto:[email protected]> finished message - received DATA 
size: 5.57 kByte - sent DATA size: 0 Byte
Feb-06-19 17:08:58 id-33331-08591 [Worker_1] 192.168.1.2 [OIP: 184.173.153.67] 
<[email protected] 
<mailto:[email protected]>> to: 
[email protected] <mailto:[email protected]> disconnected: 
session:7FE951F9B130 192.168.1.2 - processing time 7 seconds

RebuildSpamDB report:

Feb-07-19 01:04:00 /Applications/assp/spam
Feb-07-19 01:04:00 File Count:  20,464
Feb-07-19 01:04:00 Processing... spam with 20,309 files
Feb-07-19 01:36:24 0 attachment/image entries processed
Feb-07-19 01:36:24 Imported Files for HeloBlackList:    20,309
Feb-07-19 01:36:24 Imported Files for Bayes/HMM:        20,310
Feb-07-19 01:36:24 Folder contents exceeded 'MaxFiles'(20309). 
Feb-07-19 01:36:24 Finished in 1,944 seconds (10.45 files/s - 990.39 MByte)
Feb-07-19 01:36:24 info: require approximately 20,028 files (9,873,808 words) 
from folder notspam to get the wanted corpusnorm (1.000)

ASSP version 2.6.4  *SPAM-Evaporator*  build 19019

Any idea why this happened? I have another example, same user.

Thanks,

James.


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