Hi,
Where I am at I have no access to a 7.1 server to test the exact behavior of
the installer, but it seems like the installer is not picking up the previous
installation on this machine. Or are you installing 7.6.04 on a new machine
against an old 7.1 database instance?
Have you verified the OS/DB-client versions for 7.1 and 7.6.04?
Contact support. Or install a clean 7.1 system and do a 7.6.04 upgrade on that
system. This will show you how it should behave.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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> Hi All,
>
> i have tried all the options i can. Please advise.
>
> 1. I checked the AR System Server DB Port with DB team and they verified it
> 1433.
> 2. I tried the Aradmin and Sa to check whether i'm able to login into SQL
> mgt studio and it was successful.
> 3. After providing the AR System Server Instance name and DB Name, then
> proceeded further and i got a screen to provide DBMS administrator
> information, i tried both sa and aradmin & after that i received that error
> message screen.
> 4. I didn't get any screen option to select Upgrade or Overwrite.
>
> On Thu, Mar 26, 2015 at 12:32 AM, Misi Mladoniczky <[email protected]> wrote:
>
>> **
>> I think that all needed credentials for the db should be picked up by the
>> installer.
>> Were you prompted for upgrade or overwrite, and did you choose upgrade?
>> /Misi from my Android
>>
>> On March 25, 2015 12:10:14 PM CET, Karthick S <[email protected]>
>> wrote:
>>>
>>> ** Hi Sandeep,
>>>
>>> Thanks for the reply, even i tried aradmin.
>>> No luck.
>>>
>>> Karthick
>>>
>>> On Wednesday, 25 March 2015, Sandeep Pandey <[email protected]>
>>> wrote:
>>>
>>>> **
>>>> Dear Karthick,
>>>>
>>>> Looks like db user "SA" you are using may be incorrect. Try with
>>>> "aradmin" db user.
>>>>
>>>> Regards,
>>>> Sandeep Pandey
>>>>
>>>> On Wed, Mar 25, 2015 at 12:27 PM, Karthick S <[email protected]>
>>>> wrote:
>>>>
>>>>> **
>>>>> Hi All,
>>>>>
>>>>> When I tried for Remedy Upgrade from 7.1 to 7.6.04, I received the
>>>>> below error message.
>>>>>
>>>>> Please advise on this.
>>>>>
>>>>>
>>>>> Windows 2013 R2 Server
>>>>>
>>>>> Database SQL 2005 (While Upgrading we are pointing to old DB)
>>>>>
>>>>> Installed JRE and JDK successfully.
>>>>>
>>>>> DEP configured.
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>> Karthick S
>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>
>>>>
>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>
>>>
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>
>
>
> --
>
>
> *Thanks and Regards,*
> *Karthick S*
>
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