Can you check atriumsso.properties in midtier and get rid of this? -----Original Message----- From: "BradRemedy" <[email protected]> Sent: 12-02-2015 12:05 PM To: "[email protected]" <[email protected]> Subject: Atrium SSO 9.0 + Userid Format Question
** Hi Everyone I need some help please. I am busy setting up atrium SSO in my environment and cannot seem to get the final steps working. The atrium SSO installation went through with no errors and I have successfully added a user store to our remedy application server (Version 8). I know this is working because in the Users and Groups sections I can see my remedy usernames and groups being pulled through. I have also setup Kerberos Authentication with a Flag of Sufficient and the Profile as Dynamic. However when I test the SSO solution and I have a direct URL to the SRM console, it opens the page however it doesn't authenticate me. The "Welcome" message on the top right corner of SRM is empty whereas it would usually say "Welcome Joe Soap". It also complains about permissions which confirms my thoughts. I currently only have one web server (Also version 8) integrated to the Atrium SSO which I did by following the instructions in the installation guide and running the "SSOMidtierIntegation" application - also which installed with no errors. Once thing I did notice is that if I look in Atrium SSO under the "Sessions" section, I can see my username in there however it is in the format of 'userid@domain'. So it is [email protected]' which doesn't match my remedy usernames which is just 'joes'. Basically I need to strip out the domain information from the userid in Atrium SSO and I have looked at all config settings and cannot find anything anywhere. I did see under the Kerberos settings that there is a option for "Use Domain name with Principal" however that is not enabled at all. Does anyone know how Atrium SSO gets the user information from the web server and how I can change the format of that information before it reaches the SSO server ? Thanks in advance Brad _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

