Hi, Trying to install Atrium Core Web services and Web services registry 8.1.02, but always get the following error, even the Tomcat is running:
cannot access tomcat parameters. verify that tomcat is running Any idea would be appreciated. Jerry From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Support Sent: Wednesday, January 28, 2015 2:29 PM To: [email protected] Subject: Re: [ADV] ARSmarts, the Swiss knife for the Remedy technicians. ** Hi Jason, thanks for biting :-) :-) ..... I apologize if I offended some of you. It's just that I was so glad that ARSmarts could be so useful to its users. Furthermore, I don't have much details about what the customer did, unfortunately. That being said, I would be glad to share with the community here some detailed examples of how ARSmarts can help save time. As I do not work deep in the bits and bytes anymore, I asked some of our users as well as my colleagues to feed me with detailed examples. I will share them the minute I receive them. For my part, and from my higher level point of view, here is an example of ARSmarts' added value: I like to have .def files from the different environments (Dev-Test-Prod) on a regular basis. This helps me to look back in the past if necessary (it worked last week, it doesn't work today; what has my team done the last two weeks; the customer says they did not touch the code, but I doubt it, ....). Using ARSmarts, I can generate .def files automatically, on a regular basis (daily, weekly depending of the developments going on). The key advantages: - .def generated automatically, meaning unattended, even if I am not on site - no limitation of size (ITSM 8 is no problem) - no impact on server performance (so I can generate .def files even from servers used 24x7) - no ARSmarts license needed, so this is free of charge (and free is good ;-) :-) ) How can you do that: - download ARSmarts from our website - install ARSmarts on any Windows computer (be certain that the computer stays on at night if you schedule exports during night time) - read the Appendix III in the ARSmarts User Guide so that you can create a command file (we'll call it ExportRemedyDefs.txt) - in the command file, specify the servers from which you want to export the definitions, where to store the .def files, and other options - open the Windows Scheduler, and schedule : arsmarts.exe -c ExportRemetyDefs.txt -o outputfile.txt and other options if needed. I always choose to include in the batch operation the decode of the .def with ARSmarts and to save the file as ARSmarts Compiled File, so that I can open them quickly (1 min vs 20 min). Hope this meets your expectations. More detailed examples later (hopefully beginning of next week). Cheers, Kaïs. On 28/01/2015 08:58, Jason Miller wrote: ** Ok Kaïs, you opened the door so I'll bite :) The email doesn't say what functionality of ARSmarts helped save so much time. I could easily say something like "it use to take 10 minutes for my car to get to the end of the block but now my car can take me to the end of the block in 30 seconds;" that is now that I am starting the engine vs. pushing it. For a community of technical people I think the vagueness is almost offensive. Give us some details. We still don't know what the customer does with ARSmarts or what they find the most interesting. Tell us more than some key quote snippets. Jason On Tue, Jan 27, 2015 at 7:43 AM, Support <[email protected]<mailto:[email protected]>> wrote: ** Hello List, I was asking to a customer what they do with ARSmarts, what functionality they find the most interesting, ..... and I would like to share some of his answer with you :-) ... "... there was an issue in pilot testing. It took me maybe 2 minutes to find it with ARSmarts, while it would have been at least half an hour with Dev Studio." "Using ARSmarts saves us untold hours. ARSmarts has simply become vital to saving us time so we can do more." Don't hesitate to contact me if you also want to do more with your time.... Or if your manager wants you to do more with your time ;-) :-). Cheers, Kaïs. [email protected]<mailto:[email protected]> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
