I agree. Right up to the prefixes for incident, change, problem to name a few.
The Knowledgebase looked like a direct copy with almost the same status flow design. It appeared to me like a Hyundai Sonata that tried to look like a Jaguar. Joe _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Saji Philip Sent: Thursday, January 08, 2015 6:48 PM To: [email protected] Subject: Re: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy... ** I even saw a SNOW product that our vendor is using and it looks eerily like a toned down version of Remedy. Not all impressed... On Jan 8, 2015 12:33 PM, "Tanner, Doug" <[email protected]> wrote: ** They all do it, anyone remember Rem-Mail. Doug From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe D'Souza Sent: Thursday, January 08, 2015 12:21 PM To: [email protected] Subject: OT: Knowledgebase design in SNow is almost the exact design as the Knowledgebase in Remedy... ** Exact same status values. Couldn't help wondering if BMC has a point or two about them having stolen design concepts. Joe _ARSlist: "Where the Answers Are" and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
