Hi Experts, I am trying to develop the SRM approval chain for Client's one requirement.
Here is the scenario: 1. There would be 2 designated approvals for each SR. (Level wise, they should approve one after another and then only SR should get initiated) 2. If end user enters any approver's name explicitly (i.e AdHoc approval process), then SR should 1st go to this particular approval and then after its approval should trigger above level approval process. I am able to designed this process, but thing is when Adhoc approver approves the request, the SR status moves into Initiated. However other Level Process is invoked and their signature do get attached to request for their approval, but that is of hardly any meaning. (as SR is already got initiated after adhoc approver's approval) I know this is the AdHoc approval process and this is the way it works. Does any one modify and added extra approval rules to get this kind of working done or any similar to that. Ideas are welcome. Thanks. -- Regards, Onkar Shinde Senior Software Engineer Vyom Labs Pvt. Ltd. BSM Solutions & Services || ITIL Consulting & Training Telephone: +91-20-6632-1000 Mobile: +91-7709008719 Email: [email protected] Web: www.vyomlabs.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
