Ladies and Gentlemen of Remedy;


All good things must come to an end. This will be my final post on the ARS
list. I’m retiring from consulting at the end of this year after near
twenty years on the circuit.



I just wanted to say thanks to everyone before I salute and bid you ado.

It’s been an awesome ride. I began working with Remedy on version 2.0
before there were even any OOB apps. On my first project for GTE Customers
Networks I was single-handedly asked to build forty-two separate Help Desk
tracking systems for forty-two completely different types of customers. Even
back in 1996-97 the ARS core system was the most versatile rapid application
development platform in the industry. As you can well imagine, I’ve seen
vast changes in the usage of Remedy, as well as a variety of good and bad
parent company organizations. I’ve witnessed incredible innovations for
integrations and a host of upgrades and improvements to the product. I’ve
seen rates for Remedy services swing from modest to very lucrative and
worked all across the United States from Austin/Dallas/Houston to Washington
DC, from South Carolina to Tennessee, to Wisconsin, to all over California,
Oregon, Idaho and Seattle, WA; for companies like: AT&T, Cingular, GTE,
Verizon, The U.S. Courts System, Washington Mutual Banks, Schlumberger, and
over eighty other large and small contracts. I’m proud of my career and
very proud of the friends I’ve acquired along the way. I would especially
like to acknowledged a few of the Best of the Best in the Remedy world.



Special thanks to:
Doug Mueller - Remedy Long Liver Elite

Larry Garlick - Independent Philanthropy Professional

David Easter - The Epitome of Product Manager

Phil Bautista - Human Dual-Processor

Rick Cook - Master Architect

Marc Thames - Imagination Expert

Wes Chick - Prince of Pressure

Drew Shuller - Arms and Legs of Development and Administration



It has been a true pleasure guys.

I can still be found through my company http://INSONA.com and now on
http://RPalla.com where I am retiring to write fiction. I released my first
novel last month and already have a five star rating on Amazon for the book
“Krill America
<http://www.amazon.com/gp/product/B00PT8Q0BG/ref=as_li_tl?ie=UTF8&camp=1789&;
creative=9325&creativeASIN=B00PT8Q0BG&linkCode=as2&tag=raypalaut-20&linkId=U
Z54GPQPFFSJAVDQ> ”. Please stay in touch with me and if you have time in
between Remedy tasks, take a break to read something other than software
code. :)



God bless, God speed, Happy Holidays, and may 2015 bring you cheer and
prosperity, and Remedy always treat you as well as it has served me and my
family! Salute!



Senior Remedy Consultant, Retired;

Ray Palla, Houston, TX









● Ray Palla       ● Cell: 512-917-1739      ● www.RPalla.com <http://www.
RPalla.com>         ● Time=Central

Check out my books on Goodreads: Ray Palla
<https://www.goodreads.com/profile/rpalla?utm_source=email_widget>






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